Astorare
Operated by Aspetra Limited (Hong Kong)
At Astorare, we are dedicated to providing you with exceptional service and high-quality products. Whenever you have a question about us, our team is here to help.
Contact Information
For general inquiries, product information, order support, or collaboration requests, please contact our dedicated service team:
• Email: service@astorare.com
• Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM (HKT)
• Company: Aspetra Limited (Hong Kong)
To help us serve you more efficiently, please include the following details in your message:
• Order Inquiries: Please provide your Order Number.
• Damage Reporting: To report transit damage under our 48-Hour Rule, you MUST attach:
Clear photos of the damaged packaging and the product itself.
A photo of the Bill of Lading (BOL) with the word “DAMAGED” clearly written on it.