Astorare Operated by Aspetra Limited (Hong Kong)
1. Introduction
This Privacy Policy explains how Aspetra Limited (“we”, “us”, or “our”) collects, uses, and protects personal data when you visit the Astorare website (the “Website”) or contact us in connection with product inquiries. We are committed to handling personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), and the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Data Controller
For the purposes of applicable data protection laws, the data controller is Aspetra Limited, located at ROOM 304, 3/F, David House, 8-20 Nanking Street, KL, Hong Kong. You may reach us via email at service@astorare.com.
3. Personal Data We Collect
3.1 Information You Voluntarily Provide
We may collect personal data that you voluntarily provide to us, including:
- Name
- Email address
- Country or region
- Information contained in inquiry emails or messages
- Product preferences, specifications, or customization-related information
3.2 Automatically Collected Information
Limited technical information is processed for the basic operation, security, and delivery of the Website, such as server logs, basic request/response data, and IP addresses.
4. Purposes of Data Processing
We process personal data for the following purposes:
- To respond to your product inquiries and provide requested information.
- To manage and process orders, including customization and shipping of marble furniture.
- To ensure the security and functional integrity of our website.
- To comply with legal and regulatory obligations.
5. Legal Basis for Processing
We process personal data based on:
- Contractual Necessity: To take steps at your request prior to entering into a contract or to perform a contract.
- Legitimate Interests: To improve our services and ensure website security.
- Compliance with Law: To fulfill legal obligations.
6. Data Sharing and Third-Party Service Providers
We engage trusted third parties to ensure website functionality and transaction security. We ensure that these third parties have made agreements regarding the use of cookies and data protection. Your data may be processed by:
- Payment Processors: PayPal
- Website Infrastructure: WordPress, GoDaddy, and WooCommerce
- Social media & Advertising: Google, Facebook, Instagram, and Pinterest (where applicable via embedded scripts).
7. International Data Transfers
As a Hong Kong-based company, your data may be transferred to and processed in countries outside your home region. We implement appropriate safeguards to ensure your data remains protected.
8. Data Security and Retention
We implement technical and organizational measures to protect your data from unauthorized access or alteration. However, no method of electronic storage is guaranteed to be 100% secure. We retain personal data only for as long as necessary to fulfill the purposes described, including legal or warranty requirements.
9. Your Rights (General & U.S. Residents)
You have the right to access, correct, or delete your personal data Access, correction, or deletion of your personal data.
- California Residents (CCPA/CPRA): You have the right to opt-out of the sale or sharing of your personal information for cross-context behavioral advertising. We do not discriminate against you for exercising these rights.
- Do Not Track: Our website currently does not respond to “Do Not Track” signals as no unified industry standard exists.
10. Canadian Resident Rights (PIPEDA)
For citizens and legal permanent residents of Canada, we comply with PIPEDA. You have the right to:
- Withdraw consent at any time (subject to legal/contractual restrictions).
- Request an account of the use and disclosure of your personal data and challenge its accuracy and completeness.
- Address concerns to our Privacy Officer, and if unresolved, to the Office of the Privacy Commissioner of Canada.
11. Cookies and Similar Technologies
The Website utilizes cookies, scripts, web beacons, and other related technologies (collectively referred to as “Cookies”) to ensure the proper functioning of the Website, enhance interactive performance, and optimize your shopping experience.
- Current Technological Application: The Website currently leverages technologies provided by trusted partners, including PayPal (for payment security), Facebook (for social interaction and analytics), and Google (for data statistics). These technologies help us understand user needs and provide you with more personalized services.
- Continuous Monitoring and Updates: We utilize automated compliance tools to continuously monitor the Cookies used on this Website. As our business evolves or technology upgrades, we may change, add, or adjust specific Cookie types or third-party service providers in the future.
- Commitment to Compliance: Regardless of how the technological environment evolves, we are committed to maintaining strict compliance with applicable privacy laws (such as GDPR, CCPA, PIPEDA, etc.). Any material changes to non-essential Cookies will be promptly communicated to users through our consent management mechanism (Cookie Banner), and explicit authorization will be obtained in accordance with the law.
- Dynamic Inventory: For a real-time, detailed list of all Cookies currently operational on this Website, please refer to our dynamic Cookie Policy (CA) – ASTORARE page at any time.
12. Children’s Privacy
The Website is not intended for individuals under the age of 16, and we do not knowingly collect personal data from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us at our registered office or via email: service@astorare.com.